Zorac (zorac) wrote,
Zorac
zorac

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Microsoft Quote of the day

"Surround sound is going to be increasingly important in future offices" - yeah, right. That's going to work really well when every desk in an open-plan layout has it's own set of 5.1 speakers. Plus they're suggesting that we'll all be using emailed audio and video for intra-office communications - have they never heard of the telephone (or even Voice Over IP), heaven forbid anyone actually walk across the room and actually talk to someone. Read the full article for further examples of Microsoft Deeply Not Getting It.
Tags: computers, rant
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  • 2 comments
Not sure that I get it in that case...

People can talk and understand speech a lot more quickly than they can type, so I think that many people would have considerably greater productivity from using spoken e-mail than they would from typed ones. Of course, typed ones do permit far more advanced things than spoken ones in terms of archiving and the like, so I expect that the ideal solution would involve some sort of automatic transcription service. (Indeed, once this becomes available for phone calls, so that you can have a permanent record of what you've been chatting about, I think this will be a fairly killer app.) It's nothing new in that Silicon Graphics' IRIX has been all about this sort of method of communication for years. (Remember the day CSoc went to the Silicon Graphics offices? That was cool.)

Just because every desk has its own set of 5.1 speakers doesn't mean that they have to be on particularly loud. (Indeed, aren't there experiments in loudspeakers which are particularly good at directing the sound only to exactly one location? Fearsomely expensive at the moment, but the price will come down...) I suspect that there are some interesting information cues that can be given by the positioning and panning of sounds that a computer plays - for instance, a sound to the left of you might indicate that the window at the far left of the screen needs attention, ditto for the right.

I agree that these problems are something like about twenty thousandth on the list of things that MSFT needs to do with its OS, but I do think that they are on there somewhere along the line :-)
I'd certainly agree that people can talk much faster than they can type, on the other hand, they can usually read much father than someone else can talk (eg you can read the transcript of a speech in much less time than it takes to deliver). My issues aren't so much with the sending end as the receiving one - it's much easier to skim through a message in text format than audio (not to mention the ease of random access). Along the lines of what you suggest, a decent transcription system allowing reliable dictation of emails etc would give the best of both worlds (provided that dictating your emails doesn't annoy all your cow-orkers). Video emails I don't see the point of, all you might gain is emotional cues - including all the ones the sender wants to hide - which could be well enough served with something like smileys.

Directional speakers might well work, but otherwise (in my experience) in an open office environment any sounds loud enough for one user to usefully hear are loud enough to annoy the rest of them - headphones are a much better bet. Directional cues are certainly an interesting idea, but stereo sound should be sufficient for that. Oh, and just imagine a whole office full of sub-woofers blaring away ;-)

Admittedly my initial post probably was slanted by my unwavering anti-Microsoft bias...