Blatant rip-off of the day

I mailed copyright@amazon.co.uk, I haven't received an auto reply yet so i'm guessing it might be an address that actual people deal with :)

I was directed to them by Kelkoo but shared the same concerns that everyone else is expressing. My first thought was that they were "phishing" for Amazon usernames/passwords. As in "this is so much like Amazon I wonder if my password works"

I would agree with the last couple of postings. I don't think they're dodgy but I don't think they're very efficient either.

If they simply stated on their home page that they had used Amazon to help with their website, people might not be so suspicious.

But on the other hand, a flash website doesn't make up for poor service.

I think I'll stick to dabs.

Alex

Oops, just checked my e:mail after posting the above message and had this in my inbox from Kelkoo: -

Hi Alex,

Thank you for providing us with information regarding Amkells. Due to the number of complaints we have had regarding their customer service we have made the decision to remove them from Kelkoo.

Amkells are a legitimate trading company and I don't think you should be too concerned about sending them your credit card details. I understand they have had some distribution problems recently and I hope that these are now being resolved. I suggest that you contact Stuart Johnson on 01268 820218 staurt@amkells.com if you have any further concerns regarding your order.

Please do not hesitate to contact me if your order does not arrive or you do not receive your money back.

Regards

Lynette Pike | Sales Executive
Kelkoo.com (UK) Ltd
Tuition House, 27/37 St. George's Road, Wimbledon, London. SW19 4DS
Tel: +44 208 971 3023 | Fax: +44 208 971 3001

Looks like Kelkoo had a similar opinion to us!!!

Alex

i also placed an order with them for roll paper, after several days i emailed as the order had not arived, they claimed one item was out of stock, but when i had ordered all were listed as available within 24 hours. i have emailed the repeatedly since but have had no reply. one point to note - their terms and conditions say they will charge 20% on all cancelled items - this is as far a i can see against the law as in the distance selling regs 2000 "cooling off priod" i think the word is beware!!;-(

I placed an order with amkells and after waiting a few weeks
for it, and receiving no reply from my emails (the help page was also
'under construction') I sent them a further email stating that I
was going to shop elsewhere as they were taking too long and giving me no feedback.
Suffice to say, two months after placing the order and 1 month after
cancelling and buying the goods from another website, the package turned up.
I returned it straight away about two weeks ago and have yet to receive
a refund but I am determined to get my money back whether I have to
make a small claim or take a trip down to Basildon 'wiv da boys'...

BE VERY CAREFUL IF YOU WISH TO BUY FROM THEM...

You want another "boy". I orderered some CD cases on 12 Feb, and despite my credit card having been debited on 9th March, still no CD cases. Now their web shop is "temporarily" closed. Legit? You guess.

ordered goods to the value of £150 never recieved the goods but cc was debited imediately, tried to cancell with cc but they would not. Sent seven emails and got one patronising answer about order and company structure. The cc have returned my cash but i dont like being ripped and i am gonna make a trip to basildon wiv da boys...................